Grow Existing Customers
Using Data Science

Retain • Expand • Up-Sell • Cross-Sell • Renew • Refresh

Transform Installed Base Management

From Art To Science

See

potential at
existing customers based
on installed products

Trigger

sales and partner
action with
existing customers

Collaborate

with access
to complete
customer data

Use Data Science To Improve

Revenue Growth
Revenue Visibility
Sales and Partner Productivity
Customer Experience

Explore Our Solution

Yields Matter

3%-10% Higher Customer Yields = $3M-$20M Higher Operating Income

Discover How Growing Customer Yields Increases Your Operating Income

View Results of Our Research

Installed Base Intelligence

Data Science For Existing Customers

Customer
Roadmaps

Product Recommendations
Predict future purchases
by existing customers

Customer
Playbooks

Sales-Partner Actions
Drive right action
at right time with right people

Customer
Visibility

Lifecycle View
Optimize productivity
of sales and partners

Discover How Installed Base Intelligence Can Help You Grow Existing Customers

Explore Our Solution

Our Products

Installed Base Consulting

Assess installed base data
Value installed base potential
Define installed base playbooks
Design installed base programs

Explore Our Installed Base Consulting

Installed Base Application

Activate Installed Base Intelligence
Operationalize installed base playbooks
Manage installed base data
Extend CRM with Salesforce Native application

Explore Our Installed Base Application

Transform
Installed Base Management
From Art to Science

Using Our Installed Base Consulting Services

Explore Our Installed Base Consulting

Designed For
High Tech Vendors and Partners

Explore How We Help Our Customers

Channel Portal

Channel Portal transforms installed base
management from art to science.

We help high tech vendors and partners
grow existing customers by applying
data science to the installed base.

Our customers can:
See potential at existing customers,
Trigger sales and partner action,
Collaborate with complete visibility.

Our customers improve
revenue growth and visibility,
sales and partner productivity, and
end user customer experience.

Grow Existing Customers Using Data Science